ShockTalk Subscription (Founding Member Special)

$29.99 $9.99

Monthly Until August 30th

Get anytime access to our growing network of Indigenous clinicians supported by HIPAA compliant telehealth and messaging services. Traditional facilitators, peers, elders, and support groups coming soon.

Now available in so-called “New York State”

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✓ Anytime access to our growing network of Indigenous clinicians

✓ Engage with providers over HIPAA compliant video, over the phone, or in person

✓ Secure communication with your provider through HIPAA compliant messaging

✓ Access to upcoming features including traditional facilitators, peer providers, elders, and more included in your subscription

Mental healthcare for Indigenous peoples

Culture as prevention and treatment

Mental healthcare for Indigenous peoples Culture as prevention and treatment

Membership Benefits

Access Indigenous Mental Health Providers

A ShockTalk subscription comes with anytime access to our growing network of Indigenous mental health providers. We’ve currently launched with Indigenous clinicians, and are currently working to add traditional facilitators, trained Indigenous peers, and elders as additional culturally tailored providers.

HIPAA Compliant Access

Built with HIPAA compliance in mind, ShockTalk offers HIPAA compliant video sessions and HIPAA compliant messaging, directly in our app.

Realtime Provider Availability

Feel confident scheduling with ShockTalk. Our platform tracks the ongoing availability of our providers to ensure provider availability is always up to date, enabling seamless access to care.

Upcoming Features

Our platform is just getting started. In the coming months, we plan to add support for traditional healers, peers, elders, and peer support groups. Additional features on the horizon include a culturally tailored matching algorithm, and upcoming events from nearby cultural centers.

Co-Founder & Product Designer

Austin Serio

Co-Founder & Product Designer

Austin is the co-founder and product designer of ShockTalk. They are Italian-American on their father’s side, and the descendant of white and Indigenous sharecroppers on their mother’s side. Austin is both Chicoran Shakori, and an honorary member of the Waccamaw Indian People of South Carolina.

Over six years — much of it as a solo designer and engineer — Austin built ShockTalk from a prototype into a HIPAA-compliant telehealth platform connecting Indigenous communities with Indigenous providers.

Austin believes care should be owned by both the communities and workers involved in the care delivery process, which is why ShockTalk is built as a cooperative rather than a conventional startup.

Learn More

Gain access to our Indigenous provider network when you sign up.

Frequently Asked Questions

  • A ShockTalk subscription comes with anytime access to our growing network of Indigenous mental health providers. We’ve currently launched with Indigenous clinicians, and are currently working to add traditional facilitators, trained Indigenous peers, and elders as additional culturally tailored providers.

  • ShockTalk is a big project, with lots planned to serve community. We are currently working to add traditional healers, Indigenous peers, and elders to our provider network. Further down the line, we plan to implement a culturally tailored matching algorithm and culturally tailored content.

    Updates are typically released via the App Store once a month.

  • Memberships are flexible and can be canceled at any time from your account. You’ll retain access through the end of your current billing cycle.

    Please note, you may still be responsible for any applicable co-pays if you do not cancel any upcoming sessions prior to unsubscribing.

  • ShockTalk is open to Indigenous peoples of the Americas and the Pacific Islands, regardless of state or federal recognition status.

    Due to limited provider capacity, membership is currently unavailable for non-Indigenous communities.

  • For a limited time, we are offering ShockTalk to community for $9.99 to celebrate the platform’s debut. After 6 years in development, we’re excited to share the platform with community.

    The Founding Member Special is tentatively scheduled until August 30th. However, we may extend the duration of the special depending on platform growth and user feedback.

  • Currently our platform is available in so-called “New York State”.

    We are working to expand to additional areas soon.

  • Great question! There are 2 types of waitlists on ShockTalk: the platform waitlist, and the provider waitlist.

    Platform Waitlist: If you’re located in an area without any active ShockTalk providers, you’ll be invited to join our platform waitlist. By joining the platform waitlist through our app, we can notify you directly when ShockTalk is available in your area. Joining the platform waitlist does not require a paid subscription.

    Provider Waitlists: If a provider is currently full or not accepting new clients, they can choose to enable a waitlist. After joining a provider waitlist, you will be notified when you are next in line to be seen. Provider waitlists require an active subscription.